Your account
Delete your s'nooz account
You can delete your account and your data at any time, for free. This page explains how, and what happens to your data. s'nooz is published by Sophie Sable.
In the app (fastest)
- Open s'nooz and sign in.
- Tap the gear icon at the top, then Privacy.
- Tap Delete my account and confirm.
Your account is deleted straight away.
By email (if you can't open the app)
Write to us from the email address you use for s'nooz, with the subject "Delete my account". We'll reply to confirm it's you, then delete your account within 30 days and tell you when it's done.
hello@snooz.clubWe will never ask for your password or a sign-in code.
What is deleted
- Your account and profileYour sign-in, name, photo, preferences, country and time zone.
- Everything you wroteYour private notes, gift log, budgets, wishlist, invitations and chat messages.
- Your photosProfile, note and invitation photos you uploaded.
- NotificationsYour device's notification token, so reminders stop.
What stays, and for how long
- People you added to a circleThey stay in that circle for its other members. Circles you own pass to their longest-standing member, or are deleted if no one else is in them.
- ReportsReports you made or received are kept without your name, so we can keep the community safe.
- Feedback and crash reportsFeedback you sent and technical error reports (without your name) are kept for up to 90 days, then deleted.
- BackupsSecure database backups are overwritten automatically, within 30 days at most.
Want a copy of your data first? In the app: Settings, then Privacy, then Export my data. More details in our Privacy Policy.